King George Hospital

King George Hospital 2023-11-25 Person 1 5 0

I am writing to bring to your attention a distressing incident that occurred today at the King George Hostel's emergency department, involving my wife. Today, my wife experienced a severe medical emergency with bleeding from her ears, accompanied by hearing loss, intense pain in her ear, vomiting, and a high PBR. In our state of urgency, we sought assistance at your emergency department, expecting prompt and compassionate care. Regrettably, our experience was marred by the unacceptable behavior of one of your nurses. The nurse in question displayed extreme arrogance, rudeness, and disrespect. Despite our pleas for immediate attention and consideration of the acute situation, she callously insisted that we proceed to Queens Hospital for treatment. As a medical professional myself with substantial experience in the field, I firmly believe that such behavior from healthcare professionals is inexcusable. Patients, especially those in acute distress, deserve empathy, respect, and proper medical attention. Instead, we were subjected to a dismissive and confrontational attitude. We understand the challenges faced by healthcare professionals, but we implore you to investigate this matter thoroughly. It is imperative that actions are taken to address the behavior of the nurse in question, ensuring that patients are treated with the dignity and care they deserve. Such behavior compromises the well-being of patients and reflects poorly on the reputation of the hospital. We trust that you will take appropriate measures to rectify this situation and prevent the recurrence of such incidents in the future. Our primary concern is the well-being of patients, and we hope that this incident prompts a review of the protocols in place to ensure compassionate and professional care for all individuals seeking assistance at King George Hospital.

Change such nurses especially from emergency services

King George Hospital 2023-11-25 Person 5 5 0

Excellent service

nothing

King George Hospital 2023-11-23 Person 4 5 0

Everything from the onboarding through to treatment was good.

I was disappointed with the feedback after every consultant visit. The consultants says a lot but not followed through with feedback on results. I was very disappointed with my discharge as I expected information from the secondary issues the consultants claimed to have found and subsequent treatment. I left very confused and I'm still confused. Trying to book a GP appointment to see if I can get more information hasn't been successful. I'm tempted to go private for the tests to be taken again to understand what's happening to me.

King George Hospital 2023-11-23 Person 5 5 0

Very happy with the treatment I received thank you very much for all your help and support

I don’t think anything could of been done better thanks again

King George Hospital 2023-11-23 Person 5 5 0

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King George Hospital 2023-11-23 Person 5 5 0

Neurologist & nurses in this dept always very helpful. Also it nearly always runs to time

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King George Hospital 2023-11-23 Person 4 5 0

My vascular appt kept getting deleted three times and I had to call to reinstate

Normally the system works but not with my vascular appts

King George Hospital 2023-11-23 Person 5 5 0

Everything was fine

No complaints

King George Hospital 2023-11-23 Person 5 5 0

Seen on time and kept well informed

N/A

King George Hospital 2023-11-23 Person 4 5 0

Good service

Nothing really